FAQs on Storia

General info about Storia

• What is Storia?
• How is Storia different from Properties on OLX platform?
• Where can I find Storia category?

Post in Storia

• How to place an ad on Storia new category on OLX?
• Can I list the same ad on both OLX properties and Storia?
• What are the posting rules on Storia?
• When do ads expire on Storia?

Paid ads in Storia

• Are there any featured ads on Storia?
• What are payment methods on Storia?
• If I have an ad on ‘Properties’, can I move it to ‘Storia’?
• Will my ad remain featured if I move it to ‘Storia’?
• How would I move my ad to back to ‘Properties’?
• How can I advertise on Storia?

Posting Ads

OLX Categories

• OLX Categories

Posting ads

• ★ How can I place an ad?
• How to post an ad easily?
• How many photos can I upload?
• What is the photos size/format?
• Can I post one ad in different cities?

Tips to post a great ad

• ★ How to get more responses to my ad?

Posting Rules

• What are prohibited ads on OLX?
• Am I restricted to a number of Ads?
• Can I post my ad on all countries?
• Why can't I put my email in description?

Problems with posting my ads

• Why can't I place an ad?
• Why are my photos not uploading?
• Why no confirmation e-mail received?
• Why is my ad pending?

Account & My Ads

Problems with my account

• Why was my account blocked?
• Why didn't I receive verification SMS?

Problems with my ads

• Why was my ad rejected?
• How can I see my ad on OLX?

Managing my account

• ★ How can I track my account on OLX?
• ★ How to register?
• How to verify my account?
• How to recover my password?
• Can I change the email I registered?
• How can I change my password?

Managing my ads

• ★ How to receive messages or calls only?
• ★ How can I edit/delete my ads?
• When can I re-post my ad?
• Can I share my ads on social media?
• What is the expiry date of ads?

Paid Services

Featured Ads Service

• ★ What is OLX Featured Ad?
• How does a Featured Ad look like?
• How do I subscribe for Featured Ads?
• How soon does my Featured Ad appear on OLX?
• Can I cancel the Featured Ad, after payment?
• Can I edit my Featured Ad?
• See all 8 articles

Bump up service

• ★ What is bump up and how can I use it?
• How can I bump up my current ads?
• When will my ad get bumped up?

What is ‘OLX Business’?

• OLX Business

What is the difference between bumped up and Featured ads?

• Bumped up/ Featured ads

Payment Methods

• What are the methods of payment?

Advertising Banners

• How can I advertise on OLX?
• Can I have a special account on OLX?

Problems with my payments

• How can I track my payments?
• I bumped up/featured my ad, but it got rejected
• Will I get refunded If I delete a bumped up/featured ad?

Contacting Users & Messages

Contacting the seller

• ★ How can I reply to an ad?
• How do I close a deal?
• Can I comment on ads?

Problems with Messages/Chat

• How can I block user messages?
• Why can't I upload my CV?

Fraud, Reporting & Security Tips

I'm a victim of a fraud

• How OLX can help in a fraud case?

OLX legal liability

• Do OLX owe the posted ads on the site?

I want to report an ad

• How can I report an ad?

Safe transaction tips

• How to sell and buy safely?
• How to react to a fraud contact?

About OLX

What is OLX?

• About OLX
• What is OLX?
• Does OLX take commission/fees?
• How can I communicate with OLX?
• How can I apply to work with OLX?